Terms of service

These terms apply to businesses that create an account on AI Jobab. By creating an account you agree to them on behalf of your business.

The service

AI Jobab answers your customers on the channels you connect, using the products, services, prices, offers and other information you add. It creates order and booking requests, leads, tickets and follow-ups for your team.

Your responsibilities

• Keep your prices, stock, offers and policies accurate. The AI repeats what you add.
• Confirm every order and booking yourself. The AI only creates requests and never confirms on your behalf.
• Reply to conversations the AI hands to your team.
• Follow the rules of Meta (Messenger, WhatsApp) and the law, including consumer protection and privacy law, and only message customers who contacted you or agreed to hear from you.
• Keep your account secure and give team members only the roles they need.

Not allowed

• Selling illegal, counterfeit or dangerous goods or services.
• Spam, harassment, misleading claims or impersonating others.
• Trying to break, overload or misuse the service or other businesses’ data.

AI limitations

Replies are checked against your information before they are sent, but AI can still make mistakes or misunderstand a customer. Review conversations regularly, and use the “Report bad answer” button so problems can be fixed.

Plans and limits

Each plan has limits, such as AI replies per month and connected channels. When a limit is reached, the AI hands new conversations to your team until the next month or until you change your plan.

Your data

You own the information you add and your conversations. See the Privacy policy for how it is handled. You can delete your data at any time.

Availability and changes

We work to keep the service available, but it may sometimes be interrupted for maintenance or reasons outside our control, including changes by Meta or our AI provider. We may update these terms; the new version is published on this page with a new date.

Ending your account

You can stop using the service at any time. We may suspend accounts that break these terms.

Contact

Contact: use the contact details of the business you messaged, or the support address shown in your account.